However, I used the Grandfather to open a Profile on one of the NPCs, and it worked. I ran a Profile on every Sim in his Relationship folder except for the two newly introduced NPCs. The Profile stopped working when the high schooler from Family 1 tried to open the Profile on two new NPC Sims he had just met. Computer A has 9,081 files Computer B has 5,270 files. This was to determine if any recently downloaded Sims were causing problems. Removed the entire Tray file from Computer A and replaced it with the entire Tray file from Computer B. Thus, once it does not work for one Sim, Profile is “dead” for the entire game. Family 4 has three Sims, but the Profile does not work. Profile worked fine with several of their acquaintances. The profile works until the sixth member, a high schooler is selected. Profile worked until the sixth Sim in the family of six.Ĭomputer A: Family 1 has six persons. I went through the entire family of 8 persons. When activated with a fourth sim, nothing worked.Ĭomputer B had no malfunction. When activated with a third sim, only a name and a blank screen. Computer A has a great deal more tray files than Computer B.Ĭomputer A started malfunctioning only a couple hours ago. I have Sims 4 loaded on two different computers. Information, Guides and Announcements for the EA app.